FAQ



DO I HAVE A FACTORY WARRANTY?
The way to tell if you are covered depends on your vehicle's age, mileage and manufacturer (example, General Motors, Kia, Jaguar, etc).

Each manufacturer has different warranties and different coverage for different problems that could happen. The fastest way to find out if you have a factory warranty is to call us at 520-624-0481 and ask to speak with Rhonda Bystry. Alternatively, you may email us HERE.

WHAT DOES MY FACTORY WARRANTY COVER?
It depends on many things... the fastest way to discover what your factory warranty covers and doesn't cover is to contact us at 520-624-0481 and ask for Rhonda Bystry. Alternatively, you may research your vehicle's manufacturer website. here is a list of the most common sites:

General Motorshttp://www.gm.com/vehicles/warranty/2009-2010 Models
Kiahttp://www.kia.com/#/warranty2008-2011 Models
Jaguarhttp://www.jaguar.com/us/en/#/owner_support/service_and_maintenance/warranty/jaguar_platinum_coveragePlatinum Coverage
Isuzuhttp://www.isuzu.com/owners_warranty.jsp2000-2008 Models
Hondahttp://automobiles.honda.com/civic-sedan/warranty.aspxCivic
Toyotahttp://www.toyota.com/camry/warranty.htmlCamry
Fordhttps://www.flmowner.com/servlet/ContentServer?pagename=Owner/Page/WarrantyInfoPageMustang


HOW OFTEN SHOULD I GET MY CAR SERVICED?
Because Tucson has notoriously extreme weather and climate, we recommend the following:
VISIT US AT LEAST every 3 months for a courtesy Pit Stop Service on your vehicle. It is completely free, and at that time we will be able to recommend whether or not your vehicle may need a more significant service such as an oil change or tire rotation.


WHY RETURN TO ROYAL FOR MY MAINTENANCE?
Besides having extremely competitive prices on our maintenance and repair services, we recommend returning to Royal because:
  • Royal keeps a detailed records of your vehicle history
  • Royal has extremely knowledgeable, certified technicians
  • Royal stands behind their work
  • Royal takes a no pressure approach to offering repair solutions

CAN I SCHEDULE SERVICE ONLINE?
Yes! Please click here to choose a location to schedule a service appointment online.

WHERE SHOULD I GO IF I GET IN A CAR ACCIDENT?
From major auto body damage to minor dents, the Royal Automotive Group proudly presents the Royal Collision Centers. Just like our world class dealerships, our Collision Centers are founded upon the principle that we believe in customer care that says "you are family."  Anyone can claim to be the best, but at Royal our reputation does the talking for us.

WHEN ARE YOU OPEN?
Click here to view the hours of operation for each of our locations.

WHAT IS YOUR EMAIL ADDRESS AND PHONE #?
Click here to send us an email online using our quick contact form or for a listing of phone numbers for each of our locations.

WHERE CAN I SEND FEEDBACK / COMMENTS?
If you would like to submit a review, please click here.  You can also go here to send us feedback online via our online contact form.