Customer Testimonials

DealerRater logo
DealerRater Oct 15, 2018
 

We just completed our 3rd family purchase from this dealership and our 2nd purchase with Everett. Each experience was the same - with no hassle and no pressure! Look no further than Royal if you are in the market for a new or used vehicle and ask for Everett!

Read at DealerRater

DealerRater logo
DealerRater Oct 14, 2018
 

Excellent customer service. They do not pressure you and are honest. Evertt did an amazing job helping find a car that I was suited for.

Read at DealerRater

DealerRater logo
DealerRater Oct 10, 2018
 

I did not find myself pressured in making my decision while looking at vehicles & no pressure in making the purchase. Unlike Desert Toyota where the salesman followed me. I even asked him if he was going to follow me around. He said, "yes" & if I want to know why ... to go speak to his manager. I could not believe it! A grown man following me like a lost puppy. Royal KIA treated me with respect.

Read at DealerRater

DealerRater logo
DealerRater Oct 9, 2018
 

I appreciate Everett Griggs showed up at our office with a vehicle we described to him a few months back what we were looking for. As soon as Everett found a vehicle for us, he just showed up & let us look. No need to go to dealership. All paperwork was done at our business. This couldn’t have been more convenient for us due to our busy schedules. Thank you Everett for being attentive & so accommodating!

Read at DealerRater

DealerRater logo
DealerRater Oct 6, 2018
 

My husband and I have terrible credit, so after being to several dealerships in Tucson I had all but given up hope on being able to purchase a vehicle I could be comfortable in within my price range. I drive for Lyft, so it's important that my car runs well, looks good and seats comfortably. I was looking for a crossover with decent gas mileage, and Matt Horrigan actually listened to my husband and I as we told him what we were looking for. He directed us to a 2015 Ford Escape with a very unique bronze color for a lower monthly payment than we had expected. I was still jaded about the whole process, which I had been through multiple times, so when Juan Vazquez took over the majority of the deal he had his work cut out for him. Challenge accepted! He joked with my husband and I for hours, making us feel comfortable and relaxed while everything was being processed. It took a while, but Juan hung out with us the whole time. (We'll always have teacups for your hot wheels!) Phil Cheshier helped out with the paperwork and gathering of information with a great attitude, even though he was under the weather. The whole time Scott Chambers popped in and out, offering helpful advice and making sure everything was going smoothly. I knew he had other customers, but it felt like he was focused on us the whole time. I had a knot in my chest, waiting for something to go wrong, but it never did! Juan handed us the registration with a big grin and I drove away in my new car! I have only good things to say about everyone we worked with at Royal Kia. It was an amazing experience and I will definitely be going back in a few years when I'm ready to purchase a brand new car!

Read at DealerRater

DealerRater logo
DealerRater Oct 5, 2018
 

On October 4th, 2018, I purchased my first brand new car! I am so excited with my new addition! It took a few hours for me to finish the process but I wouldn't change it for anything. Prior to going to Royal Kia I literally was having a rough day (which consisted of LOTS of tears). While I was there I was working with Everett. Everett really took the time to crunch the numbers to make sure he was able to get what I wanted without taking advantage because that's what dealerships like to do when you're a female. Everett is AMAZING and I HIGHLY RECCOMMEND working with him! He was super professional but when he felt the tension of me and my emotions he cracked a few jokes to make sure I didn't shed anymore tears while sitting at his desk! If I would've known that buying a car was this easy I would've went to see Everett sooner! Thank you Everett for making car buying easy and helping take some stress off my shoulders! I was real tired of looking.

Read at DealerRater

DealerRater logo
DealerRater Oct 4, 2018
 

First time buying a car, and I was met with friendly customer service from Jesus! Best service I’ve had at a dealership, and Royal Kia had the prices to beat. I would highly recommend both Jesus and Royal Kia to any first time car buyer.

Read at DealerRater

DealerRater logo
DealerRater Oct 3, 2018
 

My daughter had just bought a car two weeks before I did and told me to go see Juan Vazquez. I was running just a tad bit late (ok about 30 minutes) but Juan still made me feel welcome. I originally went in to trade my 2016 Chevy Trax for a used car but ended up walking out with a brand spanking new 2018 Kia Forte. Juan stayed with me from the beginning to the very end. He knew everything and anything. He never passed me off to someone else. My daughter raved about him and I could see why. Very charming that guy is. Fast forward 3 days and I was hit on the driver's side. I took my car in to the Collision Center. Everyone at Royal is very friendly, and very nice. Juan worked his magic and my car payments were lowered. They have not only made me feel comfortable buying a car, they have earned my business for life. I will recommend any and everyone to Royal, first to Juan, then the rest.

Read at DealerRater

DealerRater logo
DealerRater Oct 3, 2018
 

This was my first car buying expierence. I went to a couple dealerships before to browse cars I found online and that’s what originally brought me into Royal Kia. Compared to the others, Royal Kia was the best expierence I had, by far. Everett Griggs was my car salesman. He exceeded mine and my family’s expectations. He got to know me and was able to find cars other than the one I originally came in for, to open up my options within my price range (without pressuring to exceed it). He knew the ins and outs of the vechicle I test drove while also giving me a perfect route to really get a feel for the vechicle. After that, he walked through everything so I got a clear understanding of my options and the pros and cons of each vechicle. He did not pressure me, he was very patient, he was a joy and funny person to be around, and he was very knowledgeable about the cars, the business, and the process as a whole. (Also, great taste in hats!) I ended up leaving the Royal Kia leasing a 2019 Kia Forte. Very proud of my decision and thankful for the help of Everett. I would highly recommend Royal Kia as your dealership to visit and Everett Griggs as your guy to work with.

Read at DealerRater

Cars logo
Cars Oct 3, 2018
 

This was my first car buying expierence. I went to a couple dealerships before to browse cars I found online and that’s what originally brought me into Royal Kia. Compared to the others, Royal Kia was the best expierence I had, by far. Everett Griggs was my car salesman. He exceeded mine and my family’s expectations. He got to know me and was able to find cars other than the one I originally came in for, to open up my options within my price range (without pressuring to exceed it). He knew the ins and outs of the vechicle I test drove while also giving me a perfect route to really get a feel for the vechicle. After that, he walked through everything so I got a clear understanding of my options and the pros and cons of each vechicle. He did not pressure me, he was very patient, he was a joy and funny person to be around, and he was very knowledgeable about the cars, the business, and the process as a whole. (Also, great taste in hats!) I ended up leaving the Royal Kia leasing a 2019 Kia Forte. Very proud of my decision and thankful for the help of Everett. I would highly recommend Royal Kia as your dealership to visit and Everett Griggs as your guy to work with.

Read at Cars


Write A Review